FAQs

What day do you deliver?

We deliver on Sunday every week between 1-5pm. The meals come in an insulated bag with ice so you do not need to be home to receive your order. If it is summertime and very hot outside we suggest you leave a cooler outside your door for extra protection of your meals.

When can I order?

You can order anytime!

However, the cutoff for our delivery on Sunday is Wednesday night at midnight. After Wednesday at midnight a new menu is posted for the next week's Sunday.

For example, if you order on a Thursday, you will be ordering 10 days in advance of the delivery. If you order on a Friday, you will be ordering 9 days in advance of the delivery. If you order on a Saturday, you will be ordering 8 days in advance of the delivery.

Can I pause my subscription?

Once subscribed, you are able to skip a week from your account dashboard as long as it is skipped by the Thursday prior.

Can I get a refund if I am not satisfied with my meals?

Yes! You should be completely satisfied with your meals. You can always send us an email and we will arrange a refund for you.

Where do you deliver?

We are exclusive to Nashville, TN and the surrounding areas, including Brentwood, Franklin, Madison, and Antioch.

Is Dinner Belle sold in store?

No. Dinner Belle is only available on our website.

What if I have an allergy?

We take every care to avoid allergens, but we do work in a shared facility with all allergens. If you have a severe food allergy we do not recommend trying Dinner Belle. If you have a mild allergy or a food you strongly dislike you can add a note at checkout and we will try to accommodate you. If we cannot accommodate your request, we will send you an email to let you know.

What precautions are you taking regarding Covid-19?

In the kitchen, we check all staff temperatures at the beginning of their shift. We wear disposable gloves and dispose of the gloves between each task. We sanitize all table surfaces, insulated bags, and dishes with commercial grade sanitizing chemicals. We sanitize all reusable glassware in a commercial dishwasher with commercial grade sanitizing chemicals. We are a small team of 7 in a large kitchen with room to distance ourselves by 6 feet in addition to wearing masks. Also, we tag our reusable, insulated bags so that your bag is only going to your home.

Where do I enter a Gift Card or Gift Certificate?

You will enter the gift certificate or gift card code in the "Checkout" page on the same page that you would enter your debit or credit card information. Note: The box where you can enter a coupon code is not the place to enter a gift certificate or gift card code. The place to enter the gift code will be two pages later in the checkout.