FAQs

What day do you deliver?

We deliver on Sunday every week between 1-5pm. The meals come in an insulated bag with ice so you do not need to be home to receive your order. If it is summertime and very hot outside we suggest you leave a cooler outside your door for extra protection of your meals.

When can I order?

You can order anytime!

However, the cutoff for our delivery on Sunday is Wednesday night at midnight. After Wednesday at midnight a new menu is posted for the next week's Sunday.

For example, if you order on a Thursday, you will be ordering 10 days in advance of the delivery. If you order on a Friday, you will be ordering 9 days in advance of the delivery. If you order on a Saturday, you will be ordering 8 days in advance of the delivery.

Can I pause my subscription?

Once subscribed, you are able to skip a week from your account dashboard as long as it is skipped by the Wednesday prior.

Can I get a refund if I am not satisfied with my meals?

Yes! You should be completely satisfied with your meals. You can always send us an email and we will arrange a refund for you.

Where do you deliver?

We are exclusive to Nashville, TN and the surrounding areas, including Brentwood, Franklin, Madison, and Antioch.

Is Dinner Belle sold in store?

No. Dinner Belle is only available on our website.

What if I have an allergy?

We take every care to avoid allergens, but we do work in a shared facility with all allergens. If you have a severe food allergy we do not recommend trying Dinner Belle. If you have a mild allergy to dairy, nuts, or shellfish we can find an alternative to accommodate your allergy. There is a checkbox you can check within your account for dairy, nut, and shellfish allergies.

All of our meals are gluten free, but we work in a shared facility with gluten so there could be traces of gluten in our meals.

What precautions are you taking regarding Covid-19?

In the kitchen, we check all staff temperatures at the beginning of their shift. We wear disposable gloves and dispose of the gloves between each task. We sanitize all table surfaces, insulated bags, and dishes with commercial grade sanitizing chemicals. We sanitize all reusable glassware in a commercial dishwasher with commercial grade sanitizing chemicals. We are a small team of 7 in a large kitchen with room to distance ourselves by 6 feet in addition to wearing masks.

Where do I enter a Gift Card or Gift Certificate?

You will enter the gift certificate or gift card code in the "Checkout" page on the same page that you would enter your debit or credit card information. Note: The box where you can enter a coupon code is not the place to enter a gift certificate or gift card code. The place to enter the gift code will be two pages later in the checkout.

Do I have the correct side salad?

Side salads do not come with every meal. They do come with a dinner entree which states in the meal description that it includes a side salad. A dinner of two servings will come with a pint of salad. A dinner of four servings will come with a quart of side salad.

Each side salad layers carrots, cabbage, and local Greener Roots "Nashville Mix" hydroponic lettuce along with a house-made vinaigrette.

If you love our side salads, you can order extra quarts from the A La Carte menu.